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Fort Eustis Resiliency Services
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AMERICAN RED CROSS SERVICES FOR MILITARY & VETERAN FAMILIES

  • The American Red Cross Services to the Armed Forces is a world-wide network of volunteers to support Service Members, Veterans, and their families. Our Red Cross staff and network of volunteers deliver verified messages to deployed service members during emergencies at home; work in partnership with military aid societies to provide quality, reliable financial assistance to eligible applicants; offer confidential services to all members of the military, veterans, and their families by connecting them with local, state, and national resources.
    • If you or your family need immediate help, please call the 24/7 emergency hotline, 1 (877) 272-7337. 
  • Additionally, the American Red Cross has developed workshops, information, and support services to help service members and their families with the practical and emotional challenges of military life. Workshops are free for anyone military affiliated and can be arranged by request. Call your Local Chapter Office for more information and to request a workshop.
  • Local Chapter Office- 650 Monroe Ave. (Soldier Support Center) Room 125 Fort Eustis, 23604
    • Phone: (757) 878-3339
  • Support Military Families | American Red Cross
 

ARMY EMERGENCY RELIEF

Army Emergency Relief is a 501(c) non-profit  that provides  interest free loans, grants and GROANs (Half-grant/half-loan) to active duty Soldiers, Retirees,  their family members, Title 10 National Guardsmen and Reservist on orders for 30 consecutive days. Some of the authorized categories include: Rent, mortgage, food, car repair, car payment, and emergency travel, call  the office for more details concerning other categories not listed.

Address: 705 Washington Blvd., Suite 132, Fort Eustis, VA 23604 Hours of Operation:  Monday-Friday:  0800-1500 Applications are accepted Monday-Friday:  0800-1500
Phone: 757-878-2137
Website: http://www.aerhq.org/

 

BEHAVIORAL HEALTH

Behavioral Health provides assistance for crisis intervention, anger control, stress management, anxiety and depression. Members learn formal relaxation exercises, anxiety reduction techniques, and depression management skills. Offers services from brief counseling to longer term individual psychotherapy to assist members in reducing nonproductive conflict. Open to active duty.

Address: 515 Sternberg Ave., Fort Eustis, Va., 23604
Hours of Operation: Monday through Friday 7:30 a.m. -
4:30 p.m.
Phone: 314-7558
Website: Mental Health & Substance Abuse (tricare.mil)

 

CHAPLAIN

Chaplain offers many opportunities to worship in the community; confidential pastoral counseling; and personal, moral and spiritual growth.
Open to everyone.

Address: 923 Lee Boulevard, Fort Eustis, Va., 23604
Hours of Operation: Monday through Friday 9 a.m. - 5 p.m., and Sunday 8:30 a.m. - 1 p.m.
Phone: 878-1316, 878-1317 or 878-2202
Family Life Chaplain: 878-2202
On-Call Duty Chaplain (Emergency): 878-1304 or 878-1450
Website: Fort Eustis Chapel

 

COMMUNITY READY & RESILIENT PROGRAM

Community Ready and Resilient Integrator (CR2I): 757-501-7315

TRADOC HPPO APHC: 757-501-5636

 

EQUAL EMPLOYMENT OPPORTUNITY

Equal Employment Opportunity provides mediation around conflict in the work place based on race, color, religion and age.
Open to civilian employees.

Address: 2733 Madison Avenue, Fort Eustis, Va., 23604
Hours of Operation: Monday through Friday 7:30 a.m. - 4:30 p.m.
Phone: 878-5325, 878-3727 or 878-0022

For more information, visit US AIR FORCE EQUAL OPPORTUNITY.

 

EXCEPTIONAL FAMILY MEMBER PROGRAM (EFMP)

FAMILY SUPPORT (FS) COMPONENT

The EFMP-FS component is designed to offer support services to Soldiers and their family members who have special needs  that require ongoing medical, special education/early intervention, counseling and/or specialty services. EFMP-FS provides Information and Referral, Workshops, Recreational Events, Family Needs Assessments, Family Service Plans and Non-Medical Case Management.

Services are open to: Active Duty Soldiers, Army Reserve (USAR) Soldiers in the USAR Active Guard Reserve Program, Army National Guard Active Guard Reserve (AGR) personnel serving under authority of Title 10, U.S. Code and Title 32, U.S. Code and their family members. 

Address: Soldier and Family Readiness Center/Army Community Service.
650 Monroe Avenue, Room 126.
Fort Eustis, VA 23604.
Hours of Operation: Monday through Friday 7:30 a.m. - 4:30 p.m.
Phone: 878-3638

 

FAMILY ADVOCACY PROGRAM

Family Advocacy provides treatment for families experiencing or at risk for domestic violence or child abuse, provides education/support to prevent abuse, and promotes family safety.  These goals are accomplished through a variety of services including: Individual or couples counseling, New Parent Support Program, Outreach and Prevention trainings and classes such as Anger Management, Parenting and Couples Communication. 

Address: 

502 Sternberg Avenue
Suite 225
Ft Eustis, VA 23604
Phone:  757-314-7998
Fax:  757-314-7979

To get help or report child abuse or domestic violence, please contact Family Advocacy.

 

MILITARY & FAMILY LIFE COUNSELOR PROGRAM (MFLC)

Military families face unique challenges. They may struggle with issues such as deployment-related stress, reintegration and pressures of managing parenting and finances while a loved one is deployed. To support military families facing these or additional challenges, the MFLC program:

* Provides short-term, non-medical counseling services to service members and their families at no cost
* Provides psycho-education to help military service members and their families understand the impact of deployments, family reunions following deployments and other stresses related to the military life
* Augments existing military support services
* Offers flexible service delivery
* Can provide services on or off of military installations
* Can provide services to individuals, couples, families and groups

With the exception of child abuse, domestic abuse and duty to warn situations services are private and confidential.

Fort Eustis MFLC's : 757-755-5509; 757-755-5512  (Please call for an appointment)
Fort Eustis Child and Youth Behavior MFLC:  757-755-5500; 757-807-3074; 757-636-6495 (Please call for an appointment)

MFLC for Adults
MFLC for Child and Youth Behavior

Fort Eustis 7th Brigade Embedded MFLC: 757-570-3540  (Please call for an appointment)
7th TB(X) and 11th TB Adult Embedded MFLC

 

SEXUAL HARASSMENT/ASSAULT RESPONSE & PREVENTION (SHARP)

SHARP provides sexual assault response capability for all victims on the both installations. Anyone who feels they have been a victim of sexual assault may contact the appropriate office.
Open to active duty, Reservists, National Guard, retirees and dependents (18 years and older).

Address: 210 Dillon Circle, Fort Eustis, Va., 23604
Hours of Operation: 24-hours-a-day, seven-days-a-week.
Phone: 268-8967 for Fort Eustis SHARP and 764-7272 for Langley AFB SARC.
Website: https://www.jble.af.mil/Resources/Sexual-Harassment-Assault-Response-and-Prevention/

 

SUBSTANCE ABUSE PROGRAM

Substance Abuse Program, Non-Clinical Program offers a wide range of classes for alcohol and drug education and prevention.
Open to active duty and government employees.

Substance Abuse Program, Clinical Program offers services for alcohol and drug abuse problems. Group and individual counseling is also available.
Open to active duty.

Address: 2794 Harrison Loop, B-Wing, Fort Eustis, Va., 23604
Hours of Operation: Monday through Friday 7:30 a.m. - 4:30 p.m.
Phone: 878-2924

 

SUICIDE PREVENTION

Call or text 988 | National Suicide Prevention Lifeline | 1-800-273-TALK

The National Suicide Prevention Lifeline is a national network of more than 200 local- and state-funded crisis centers, providing free and confidential emotional support to people in suicidal crisis or emotional distress. Open to everyone.
Service Members, Veterans, and their families may reach the Veterans Crisis Line by texting 838255, or through an online chat portal on the Veterans Crisis Line’s website, www.veteranscrisisline.net.

Suicide Prevention:

Hours of Operation: 24-hours-a-day, seven-days-a-week.
Phone: 1-800-273-8255 | Dial 988
Website: http://www.suicidepreventionlifeline.org/

Local Police

Fort Eustis Security Forces
Non-Emergency: 878-4555

Langley AFB Security Forces
Non-Emergency: 764-5091

Hampton Police
Non-Emergency: 727-6111

Newport News Police
Non-Emergency: 247-2500

York County Police
Non-Emergency: 890-3621

Poquoson Police
Non-Emergency: 868-3501

Virginia Beach Police
Non-Emergency: 427-5000

Chesapeake Police
Non-Emergency: 547-6161

Norfolk Police
Non-Emergency: 441-5610

Virginia State Police
(Suffolk only): 925-2432

Virginia State Police
(all areas): 1-800-582-8350

Helpful Hotlines

Adult Abuse:
1-888-832-3858

American Red Cross:
1-877-272-7337

Child Abuse:
1-800-552-7096

Domestic Violence:
1-800-799-7233

Military Crisis Line:
1-800-273-8255

Military OneSource:
1-800-342-9647

National Sexual Assault:
1-800-656-4673

Poison Control:
1-800-222-1222

Rape, Abuse, Incest National
Network (RAINN):
1-800-656-4673

SAFE Helpline:
1-877-995-5247

Sexual Harassment/Assault Response
Program (SHARP):
268-8967

Suicide Prevention:
1-800-273-8255

Wounded Warrior Program:
1-800-237-1336