The 633 ABW/IG serves the JBLE base populace by executing the complaint resolution program and by proactively training all JBLE members about IG processes and fraud, waste, and abuse. IGs assist Airmen of all ranks, family members, civilian employees, retirees, and other civilians.  These individuals represent the IG’s constituency, and IGs bolster the chain-of-command by performing a problem-solving mission in support of this constituency. The complaints resolution program is based on the concept the IG serves as the eyes and ears of their commander by being alert to issues affecting the organization. IGs must maintain a clear distinction between being an extension of the commander and their duty to serve as a fair, impartial, and objective fact-finder and problem-solver. 

The 633 Air Base Wing Inspector General derives their authority to manage the complaints resolution program from Air Force Instruction 90-301, Inspector General Complaints Resolution.

Mission Focus |
The IG ensures the concerns of all complainants and the best interests of the Air Force are addressed through objective fact-finding.  The primary charge of the IG in this role is to sustain a credible Air Force IG system by ensuring a responsive complaints resolution program.  A successful complaint resolution program is designed to enhance the Air Force’s readiness.

Who can file a complaint with the Inspector General? 
Anyone can file a complaint with the IG.  The following list is an example:  active duty service members, reservists, appropriated fund employees, non-appropriated fund employees, spouses, dependents, family members, retirees and anonymous third party complainants.

How do you file a complaint with the Inspector General? 
Air Force Form 102, Inspector General Complaint Form, is used to file complaints with an IG. The AF Form 102 collects name, grade/rank military status, contact information and sufficient information regarding the complainant’s issue to assist in resolution of the complaint.  Complaints may be submitted anonymously also.  Use of the AF Form 102 is not required, but highly recommended.

Complainant’s Rights |

• The right to file an IG complaint at any level without going through their supervisory channels beforehand.
• The right to file a complaint with the IG without fear of reprisal.
• The right to request a withdrawal of their IG complaint in writing. However, IGs may still examine the issues at their discretion and treat it as a third party complaint.
• The right to have the next higher-level IG review their complaint within 90 days of receiving the initial IG’s response.  Note: simply disagreeing with the action taken on an initial IG complaint will not automatically justify an additional IG review.
• The right to submit complaints anonymously.
• The right to submit a complaint if they reasonably believe inappropriate conduct has occurred, or a wrong or violation of law, policy, procedure, instruction or regulation has been committed.
• The right to submit a complaint on behalf of another individual.  This is known as a third party complaint.
• The right to request whistleblower protection under authority of 10 USC 1034 if they believe they have been reprised against for making or preparing to make a protected communication.
• The right to address their complaints with the host wing IG if their unit does not have an IG.
• The right to contact the IG regarding any issue.

Complaint Timelines |

• Restriction complaints – no time limit.
• Reprisal complaints – 365 day time limit.
• Allegations of wrongdoings or violations of law, rule or regulation – 60 days.

(Note: If more than 60 days have elapsed since the complainant learned of the alleged wrong, they should: inform the IG the date they first became aware of the wrongdoing, how they became aware of the wrongdoing and why they were delayed in filing an IG complaint)