JOINT BASE LANGLEY-EUSTIS, Va. –
According to ABC News, Americans returned as many as 37 percent of holiday gifts in 2013, but shoppers at Joint Base Langley-Eustis can rest easy knowing the Exchange makes holiday returns as simple as possible.
The Exchange's standard policy allows returns anywhere from 15 to 90 days after the purchase with a sales receipt, but the holiday return and exchange policy extends through Jan. 31, 2014, for all items purchased between Nov. 1 and Dec. 24, 2013.
"We know it's hard to please everyone on your list," said Wayne A. Hansen, JBLE Exchange general manager. "There's enough stress during the holidays, so we have industry-leading return policies to make it simple to transform an unwanted gift into a replacement item, refund or Exchange gift card credit."
As a convenience to Exchange online shoppers, website orders can also be returned to the nearest U.S. Army, Air Force, Marine Corps, Navy or Coast Guard Exchange. Shipping charges on online returns because of an error on the Exchange's part will be reimbursed as well.
"We take our commitment to serving those who serve seriously," said Hansen. "On the rare occasion an online return is necessary, we know it's extremely important they have a hassle-free experience."
For more information or to make a return, visit the JBLE Exchange customer service or visit
www.shopmyexchange.com