U.S. Air Force Staff Sgt. Heydii, a censor planner program manager shift lead assigned to the 497th Operation Support Squadron, explains Operation Warmheart to a Commissary patron at Langley Air Force Base, Va., Nov. 16, 2015. The majority of the distributions Operation Warmheart makes for the Joint Base Langley-Eustis community is during the holiday seasons. (U.S. Air Force photo by Staff Sgt. J.D. Strong II)