U.S. Air Force Master Sgt. James Kaufman, 438th Supply Chain Operation Squadron first sergeant (center) and Staff Sgt. Eric Perez, 438th SCOS F-16 weapons system management flight supervisor, inform Audra Caldwell how to donate to the Operation Warmheart organization at the Base Exchange, Langley Air Force Base, Va., Nov. 9, 2012. Operation Warmheart is an organization run by first sergeants to help Airmen in need, especially during the holidays. (U.S. Air Force photo by Staff Sgt. Ashley Hawkins/Released)