TRANSITION SERVICES

Room 117  

0730 – 1630  Monday - Friday

Transition Center/ Enlisted Retirements

Supervisor:             (757) 878-2953

Transition Clerk:    (757) 878-3199

Transition Clerk:    (757) 878-6947

Fax Number:           (757) 878-4406

TRANSITION SERVICES

Provide Transition Services to Soldiers departing the military for Expiration term of service (ETS) and Administrative separations (medicals and chapters).

Official Mailing Address:

Military Personnel Branch

ATTN: Transition Center

650 Monroe Avenue Rm 117

Fort Eustis, VA 23604

Office Hours:

Customer service hours                       0830-1600

Medical set-up appts                           0800 thru 0930

Scheduled out-processing appts         0830-1600

Orders pick-up                                    1430-1500

ETS BRIEFINGS: 1st & 3rd Wednesday each month, 0845-1030, Bldg. 650, Rm 106. Mandatory for Soldiers ETSing to attend briefing at least 120 days prior to ETS date. For more information call (757) 878-3199/6479

SOLDIER FOR LIFE (ACAP) BRIEFING: Mandatory for ALL Soldiers leaving the military. All Capstone requirements must be completed prior to out-processing. For more information, call (757) 878-4955. Bldg.705

FINAL OUTPROCESSING: ETS/Medical Sep Soldiers out process the (transition center) TC the last business day prior to taking permissive TDY and/or transition leave, if applicable. Chapters out process the TC on scheduled date of separation. Soldiers MUST be cleared by Finance, Bldg. 650, Rm 101, and In and Out Processing Bldg. 650, Rm 130 prior to reporting to the Transition Center for final out processing.

TRANSITION CENTER FREQUENTLY ASKED QUESTIONS (FAQs)

1. CAN I REPORT TO THE TRANSITION CENTER IN CIVILIAN CLOTHES?

NO  - When you report to the Transition Center, you must be in appropriate uniform, e.g. OCPs. Only Soldiers who have a properly completed profile will be authorized to clear in PT or civilian clothing.

2. WHAT ARE THE REQUIREMENTS TO PICK-UP MY FINAL DD FORM 214?

Before you can pick-up your final DD Form 214, you must have been cleared by Finance, Bldg. 650, Rm 101, in ISM.

3. CLEARANCE PAPERS ARE ISSUED DAILY 1300 – 1600 using the following guidelines:

ENLISTED – Room 130 

          (a)  5 working days - Soldiers residing in the barracks

          (b)  10 working days – all other Soldiers (on base housing & authorized to reside off post). 

4. WHAT HAPPENS IF I MISS MY FINANCE APPOINTMENT?
If you miss your appointment, you must reschedule by contacting or stopping by the Transition Center, 757-878-6947/3199.

5. WHAT HAPPENS IF I DON’T PROVIDE MY AWARDS AND TRAINING CERTIFICATES AT THE TIME OF MY BRIEFING, AND/OR MY ENLISTED RECORD BRIEF (ERB) IS NOT UPDATED? 

Your TC Counselor will not include the information on your DD Form 214. You must submit a request with supporting documents to:

Commander, Human Resources Command

Army Personnel Records Division

1600 Spearhead Division Avenue, Dept #420

Fort Knox, KY 40122-5402

6. WHAT HAPPENS TO MY MEDICAL AND DENTAL RECORDS?

All Medical and Dental Records are property of the United States Government and must be returned McDonald Army Medical Facility (MTF). If you do not submit a VA Claim, your records are forwarded to VARMC, St. Louis, Missouri. It is recommended that you request your medical and dental records be copied by MTF 60 - 90 days prior to your separation.

7. If you cannot keep your scheduled appt please call or come by the Transition center to be rescheduled.

8. Please call if there are any questions concerning the separation process.