0730 – 1630 Monday - Friday
Transition Center/ Enlisted Retirements
Supervisor: (757) 878-2953
Transition Clerk: (757) 878-3199
Transition Clerk: (757) 878-6947
Fax Number: (757) 878-4406
Provide Transition Services to Soldiers departing the military for Expiration term of service (ETS) and Administrative separations (medicals and chapters).
Official Mailing Address:
Military Personnel Branch
ATTN: Transition Center
650 Monroe Avenue Rm 117
Fort Eustis, VA 23604
Customer service hours 0830-1600
Medical set-up appts 0800 thru 0930
Scheduled out-processing appts 0830-1600
Orders pick-up 1430-1500
Chapter Intake is from
1500-1600 Chapters will not be accepted after 1600
ETS BRIEFINGS: 1st & 3rd
Wednesday each month, 0845-1030, Bldg. 650, Rm 106. Mandatory for Soldiers
ETSing to attend briefing at least 120 days prior to ETS date. For more
information call (757) 878-3199/6479
SOLDIER FOR LIFE (ACAP)
BRIEFING: Mandatory for ALL Soldiers leaving the military. All Capstone
requirements must be completed prior to out-processing. For more information,
call (757) 878-4955. Bldg.705
ETS/Medical Sep Soldiers out process the (transition center) TC the last
business day prior to taking permissive TDY and/or transition leave, if
applicable. Chapters out process the TC on scheduled date of separation.
Soldiers MUST be cleared by Finance, Bldg. 650, Rm 101, and In and Out
Processing Bldg. 650, Rm 130 prior to reporting to the Transition Center for
final out processing.
FREQUENTLY ASKED QUESTIONS (FAQs)
1. CAN I REPORT TO THE
TRANSITION CENTER IN CIVILIAN CLOTHES?
NO - When you report to
the Transition Center, you must be in appropriate uniform, e.g. OCPs. Only
Soldiers who have a properly completed profile will be authorized to clear in
PT or civilian clothing.
2. WHAT ARE THE REQUIREMENTS TO
PICK-UP MY FINAL DD FORM 214?
Before you can pick-up your
final DD Form 214, you must have been cleared by Finance, Bldg. 650, Rm 101, in
3. CLEARANCE PAPERS ARE ISSUED DAILY 1300 –
1600 using the following guidelines:
ENLISTED – Room
(a) 5 working days - Soldiers residing in the barracks
(b) 10 working days – all other Soldiers (on base housing &
authorized to reside off post).
4. WHAT HAPPENS IF I MISS MY
If you miss your appointment, you must reschedule by contacting or stopping by
the Transition Center, 757-878-6947/3199.
5. WHAT HAPPENS IF I DON’T
PROVIDE MY AWARDS AND TRAINING CERTIFICATES AT THE TIME OF MY BRIEFING, AND/OR
MY ENLISTED RECORD BRIEF (ERB) IS NOT UPDATED?
Your TC Counselor will not
include the information on your DD Form 214. You must submit a request with
supporting documents to:
Commander, Human Resources
Army Personnel Records Division
1600 Spearhead Division Avenue,
Fort Knox, KY 40122-5402
6. WHAT HAPPENS TO MY MEDICAL
AND DENTAL RECORDS?
All Medical and Dental Records
are property of the United States Government and must be returned McDonald Army
Medical Facility (MTF). If you do not submit a VA Claim, your records are
forwarded to VARMC, St. Louis, Missouri. It is recommended that you request
your medical and dental records be copied by MTF 60 - 90 days prior to your
7. If you cannot keep your
scheduled appt please call or come by the Transition center to be rescheduled.
8. Please call if there are any
questions concerning the separation process.