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Commentary | Nov. 25, 2009

New Air Force Legal Assistance Website

By Capt. Eric J. Morley 1st Fighter Wing Legal Office

Next time you need a will, power of attorney, or just have a legal question, visit www.aflegalassistance.com.

The Air Force JAG Corps created the Air Force Legal Assistance Web site to assist active-duty and Reserve component members, retirees and dependents, increase efficiency and track client satisfaction with the Air Force legal assistance program.

Because it is a public site, clients may access the site's features from the comfort of their homes without a Common Access Card. Site features include:

Legal Topics: Short papers on common legal assistance topics, such as wills and family law issues. It also contains links to other helpful sites.

Legal Worksheets: Access to online questionnaires for wills, living wills and powers of attorney. After completing an online worksheet, the Web site provides each client a unique "ticket number." Data entered by clients is secure and may be accessed only after clients provide their ticket number to local legal office personnel.  

Online Survey: Following a visit to the legal office, clients are encouraged to provide feedback concerning the professionalism and helpfulness of our legal professionals.

Many clients have visited a legal office to obtain a will or other legal document, and realize after arriving that they need to gather more information or documents from home. Sometimes a client realizes he needs to speak with his spouse about an issue. Completing an online worksheet will help clients can assess critical issues and in turn, eliminate multiple visits. An attorney or paralegal will then access a client's data with the ticket number, reducing the amount of information the client needs to bring, and allow the legal office to streamline the process to some degree.

While the Web site increases convenience for clients, everyone should note the following:

Information on the Web site is for educational and informational purposes only. The Web site cannot replace consultation with your local JAG, and Airmen should never rely solely on the Web site when making decisions.

Clients will not have the ability to print a legal document from the Web site. Clients will need to visit the legal office and provide their ticket numbers to obtain their legal documents.

The Web site is designed for client convenience, but no one is required to use the Web site prior to visiting the legal office.

We look forward to continuing to serve the Langley community's legal needs, and sincerely hope you find this Web site helpful. Our office has walk-in legal assistance hours Mondays from 2 to 4 p.m., Wednesdays from 8:30 to 10:30 a.m., and Thursdays from noon to 2 p.m.