Hours of Operation: 6 a.m. to 8 p.m. Monday through Friday, 7 a.m. to 3:30 p.m. weekends and holidays, except Christmas Day.
All acute, routine and specialty appointments for TRICARE Prime enrollees can be made through the appointment line or TRICARE ONLINE.
Cancellation Process: Contact the Appointment Line to cancel appointments not later than 24 hours before the appointment if possible.
Specialty appointment process: Most specialty clinics require a referral from your PCM to schedule an appointment.
Cancel appointments by calling no later than 24 hours before the appointment if possible, or sending a secure message to your Primary Care Manager via MiCare: (866) 645-4584 or (757) 225-7630, DSN: 575-7630 listen for prompt.
Missed appointments compromise our ability to provide quality care and hinder our ability to meet TRICARE access standards. Please cancel appointments that cannot be kept. This should be done as far in advance as possible. Early cancellations give other patients the opportunity to use available appointments.
Learn about MiCare MiCare is a web-based tool that will enable you to communicate securely and privately with your health care team.
Air Force Medicine Strategy
Click the button for more information on the AFMS Healthcare Strategy
About the 633rd Medical Group
The 633rd Medical Group works and trains as a team to maintain a maximum state of readiness for any contingency while providing quality service to its internal and external customers. The group's 1,400 personnel maintain a full-service, 65-bed hospital providing inpatient, outpatient and emergent care.
As a rule of thumb, a true emergency is a threat to life, limb and eyesight or threatening condition requiring immediate medical treatment. If you think you fit this category, DON'T TAKE ANY CHANCES, go to the nearest facility equipped to handle your situation, such as a hospital emergency room, or call 911.
Emergency care does not require a pre-authorization, although you must call your PCM within 24 hours of receiving care at (757) 225-7630, DSN: 575-7630 or as soon as your medical condition permits.